Privacy Policy

Last updated: September 25, 2026

Quality Caregivers of Tampa LLC (“The Legacy Care at Home,” “we,” “us,” or “our”) operates https://thelegacycareathome.com (the “Site”). This Privacy Policy explains what information we collect through the Site and when you contact us, how we use it, who we share it with, and the choices you have.

INFORMATION WE COLLECT

Information you give us. When you fill out a form on the Site, call, text, or email us, we collect the information you provide, such as your name, phone number, email address, who needs care, the best time to reach you, and anything you choose to include in your message. Please do not include detailed medical information in website forms. We will discuss care needs with you by phone.

Information collected automatically. When you visit the Site, we automatically collect certain information about your device and visit, such as your browser type, IP address, time zone, the pages you view, the website or search terms that referred you, and how you interact with the Site. We collect this using:

  • “Cookies,” small data files placed on your device. To learn how to manage or disable cookies, visit www.allaboutcookies.org.
  • “Log files,” which record activity on the Site, including IP address, browser type, internet service provider, referring and exit pages, and date/time stamps.
  • “Tags” and “pixels” from analytics and advertising services (Google Analytics, Google Ads, Meta/Facebook, and Microsoft Clarity) that help us understand how visitors use the Site and measure our advertising.

HOW WE USE YOUR INFORMATION

  • To respond to your inquiry and schedule a free consultation.
  • To call, text, or email you about your inquiry, scheduling, and the care services you requested.
  • To provide and coordinate our non-medical in-home care services.
  • To improve the Site and measure how well our advertising works.
  • To comply with legal and licensing requirements and protect our rights.

TEXT MESSAGING (SMS)

If you give us your mobile number and agree to receive text messages, we may send you texts about your inquiry, consultation, scheduling, and care services. Consent to receive text messages is not a condition of receiving our services. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to stop receiving texts, or reply HELP for help. You can also contact us at (813) 488-5804 or info@thelegacycareathome.com.

We do not sell, rent, or share your mobile phone number or your text messaging opt-in data and consent with any third parties or affiliates for their marketing or promotional purposes. Text messaging opt-in data and consent are excluded from every category of information sharing described in this Privacy Policy and will not be shared with any third parties, except the text messaging service providers that deliver our messages on our behalf.

HOW WE SHARE INFORMATION

We do not sell your personal information. We share information only in these limited situations:

  • Service providers that help us operate the Site and our business, such as website hosting, email, phone and text messaging, analytics, and advertising platforms. They may use the information only to provide services to us.
  • With your permission, for example when you ask us to coordinate with a family member, care manager, facility, or other provider.
  • When required by law, such as to comply with a subpoena, court order, licensing or regulatory request, or to protect the safety of our clients, staff, or others.

ANALYTICS AND ADVERTISING

We use Google Analytics and Microsoft Clarity to understand how visitors use the Site, and Google Ads and Meta (Facebook/Instagram) to measure and show our advertising, including to people who have visited the Site. You can learn how Google uses information at policies.google.com/privacy and opt out of Google Analytics at tools.google.com/dlpage/gaoptout. You can adjust ad preferences at Facebook Ad Preferences and Google Ad Settings, or use the Digital Advertising Alliance opt-out at optout.aboutads.info.

DO NOT TRACK

The Site does not change its data collection practices in response to a browser “Do Not Track” signal.

DATA SECURITY AND RETENTION

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. We keep your information for as long as needed to respond to you, provide services, and meet our legal, licensing, and record-keeping obligations.

YOUR CHOICES

  • Text messages: reply STOP to any text to opt out.
  • Emails: use the unsubscribe link in any marketing email, or contact us.
  • Access, correction, or deletion: contact us to request a copy of, correct, or delete the personal information we hold about you, subject to legal and record-keeping requirements.

CHILDREN’S PRIVACY

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last changed.

CONTACT US

If you have questions about this Privacy Policy or want to make a request, contact us:

Quality Caregivers of Tampa LLC, The Legacy Care at Home
Email: info@thelegacycareathome.com
Phone: (813) 488-5804

Tampa Office: 202 N Howard Ave, Tampa, FL 33606 (AHCA License #299994840)
Clearwater Office: 5225 Tech Data Dr, Ste 2073, Clearwater, FL 33760 (AHCA License #299996273)